Shipping policy
Shipping Policy
Thank you for visiting and shopping at Edima House. The following terms and conditions constitute our Shipping Policy.
1. Shipment Processing Time
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All orders are processed within 1–2 business days.
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Orders are not processed or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a day or two. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
We are pleased to offer Free Standard Shipping on all orders.
| Shipping Option | Estimated Delivery Time | Cost |
| Standard Delivery | 3 – 4 business days | FREE |
Note on Home Fragrance Products: Due to transportation regulations regarding liquid fragrances and room sprays, orders are shipped via Standard Ground Shipping to ensure safe delivery.
3. Shipment Coverage
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We ship exclusively within the United States (lower 48 states).
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We currently do not ship internationally or to U.S. Territories.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Tracking information typically updates within 24 hours.
5. Damages & Lost Packages
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Damaged Goods: If your product arrives damaged during transit, please take clear photos of the damaged item and packaging, and contact us immediately at edimahouse@gmail.com so we can resolve the issue for you.
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Incorrect Address: Please double-check your shipping address prior to completing your purchase. We are not responsible for orders delivered to an incorrectly entered address.
6. Contact Us
If you have any questions about your delivery or order, please reach out to us:
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Company: Edima House
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Email: edimahouse@gmail.com
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Phone: +1 703 869 28 51
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Address: 14514 Lee Rd E, Chantilly, VA 20151, United States